DOMESTIC: We are pleased to offer flat-rate shipping of $7.95 via UPS Ground for all orders shipping to locations within the United States. Pending credit verification, please allow 1-2 business days for order processing as orders are shipped out Monday through Friday (no weekends or holidays). While shipping times may vary, you should expect to receive your Good Candle order within 7-10 days.
If expedited shipping is needed, we also offer UPS 2nd Day Air for $34.95. All expedited orders must be received by 12PM EST to ship that day. If received after 12PM, order will ship the following business day.
Please ensure your mailing address is correct at checkout. We are unable to reroute shipments and, if an order is returned due to an invalid address, it will be processed as a return. Additionally, once an order has been successfully delivered to the confirmed shipping address, we cannot be held responsible for lost or stolen packages. We ask that you please contact the shipping provider listed in your shipping confirmation email.
INTERNATIONAL: International orders are shipped via USPS International Priority with a flat-rate of $44.95 and should arrive within 7-13 business days, pending customs. International orders are subject to additional customs, import duties, and taxes and may be delayed due to customs. Unfortunately, Good Candle cannot be held responsible for these fees.
Just as with Domestic orders, please allow 1-2 business days for order processing as orders are shipped out Monday through Friday (no weekends or holidays).